Frequently Asked Questions

Yes, you can call the customer service to check the product availability or have any other concerns related the product.
Please refer to our shipping policy for details.
Yes you will need to set up an account on our website in order to place an order. Setting up an account is easy and you can do this while placing your order. Having an account will also enable you to store credit cards, shipping information, track past etc..
1. Select a product by category or by brand or by selection
2. View Product Details, Price and Delivery terms
3. Add to Shopping Cart
4. Verify the amount and ‘Proceed To Pay’
5. Select you payment option and make payment.
6.You will get an e-mail notification of your transaction from www. alsaraya.com.my
Yes you can cancel an order before it actually dispatched from our warehouse, Please refer to our return and refund policy.
Please notify all delays in delivery at sales@alsaraya.com.my
Delivery time for each product is 5-7 Business Days depending upon the geographical location